Support
Need help with Shijak? Email us at support@shijak.app and we'll get back to you. Include the email address on your account and, if it's about a team, the name of your dojang or school.
Questions about your team
Rosters, evaluations, schedules, and who can see your team's chat are managed by your organization's coaches and admins. For those, your coach is usually the fastest answer.
Can't sign in
Use Forgot password to get a reset link by email. Family profiles (for example a child's profile) don't have their own login: sign in as the parent or guardian who manages them and switch profiles.
Delete your account
- In the app or on the website: Settings → Delete my account.
- If you can't sign in: email support@shijak.app from the address on your account and ask us to delete it.
- A child's family profile: the parent or guardian who manages it can delete it from family settings, or email us.
What is removed and what is kept is explained in our Privacy Policy.
Parents and guardians
To review, correct, or delete information about your child, or to stop further collection, email support@shijak.app. We'll confirm you're the child's parent or guardian before making changes.